Workforce Support

Making Sure People Get the Right Support at the Right Time

Not every health issue can be prevented. People will still become unwell, live with long term conditions or need advice about fitness for work, rehabilitation or returning to work.

The question is whether people can access the right support, at the right time, through a route they understand and trust.

Good workforce support should work for directly employed people, agency labour, self employed workers and those working through the supply chain.

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What good workforce support looks like

Clear Access
People know what support is available, how to access it and what each service is there for.

Right Professional Support
Occupational health, EAP, physio and specialist services are used for the right reasons and at the right time.

Manager and Peer Capability
Managers and peer supporters understand their role, their boundaries and when to escalate.

Learning and Prevention
Patterns from absence, occupational health, referrals and workforce feedback are used to identify where wider action may be needed.

Make support part of a wider prevention approach